Request for Information

NOTE: If you are seeking information for use in legal proceedings please review our policy on Release of Information for use in Legal Proceedings.

What is a Request for Information?

Requesting information from BC Safety Authority (BCSA) is a way for members of the public to access our records. We make this available as part of our commitment to the Freedom of Information and Protection of Privacy Act (FIPPA).

FIPPA is intended to increase the accountability of public bodies such as the BCSA and protect personal privacy by:

  • Giving the public a right of access to certain public body records;
  • Giving individuals the right to obtain and ask for correction of their personal information;
  • Preventing the unauthorized collection, use or disclosure of personal information; and
  • Providing for a review by an independent information and privacy commissioner of decisions respecting the collection, use or disclosure of information.

Types of Requests

There are two types of requests:

  • Informal requests are used to access previously-published BCSA printed information. These include brochures, annual reports, forms or lists of licensed contractors. To request these items, please call 1-866-566-7233 or email There is no charge for informal requests.
  • Formal requests (also referred to as FOI requests) are for information that isn’t routinely available. Examples include incident reports, permits, certificates of inspection, compliance orders, complaints or violations, licensing and qualifications. To make a formal request, follow the instructions below. A fee is required for formal requests.

Property Due Diligence Searches

This type of search involves obtaining information about a property's history of performance of regulated permitted work and outstanding fees, with the current owner's authorization. This request is typically requested by a potential purchaser of a property through a legal representative/firm and/or from the selling real estate agent.  Requests must include the following:

  • Formal request letter
  • Signed authorization form
  • Required fee payment (refer to BCSA fee schedule)

Requests should be submitted to any of our offices in BC.

Real Estate Agents

  • To confirm the existence of permits or inspections, please call 1-866-566-7233.  If the permit or inspection was generated in 2013 or later, you may view the information online through MyConnection.
  • If copies of the document are required, a formal request for information must be submitted.  To avoid delays, requests should be submitted as soon as a property is listed or to be listed. Requests are processed in the order in which they are received and FIPPA allows 30 days to respond to the request.

How to submit a formal request:

To make a formal request for information: 

  1. Print and complete the top part of the Request for Information Form 1003 (use additional sheets if required).
  2. Submit the form to:
    BC Safety Authority
    Attn: Records, Information and Privacy Analyst
    Suite 200, 505-6th Street
    New Westminster, British Columbia
    Canada, V3L 0E1

What happens next?

BCSA will respond to your request within 30 days of receipt.

In our response we’ll detail the next steps and, if applicable, the fees involved in processing your request.

If your request is complex and needs longer than 30 days to process, we’ll send you a completion estimate with our initial response.


Formal Requests: 
Retrieving a record (after the first 3 hours)$30 per hour
Producing a record (including copying time)$30 per hour
Preparing a record for disclosure and handling charges$30 per hour
Shipping a recordAt cost
Copying a record - Either on photocopy or black & white laser printout$0.25 per page (8.5" x 11")
 $0.30 per page (8.5" x 14")
 $0.50 per page (11" x 17")
Copying a record - Colour laser printout (digital photographs)$1.50 per page (8.5" x 11")
 $1.75 per page (8.5" x 14")
Copying a record:
Compact discsAt cost
Photographs (colour or black & white)At cost
Drawings or plans (Oversized, larger than tabloid)At cost