Contact us

For general inquiries about permits, inspections, exams, or to make a credit card payment, contact us using the methods below.

Before you call, you may like to review these frequently asked questions.

In Person:

Head office
505 - 6th Street, Suite 200
New Westminster, BC
V3L 0E1

For general inquiries, you can also contact your regional BC Safety Authority office.



(7 am to 6 pm, Monday to Friday)

All BCSA offices are closed on statutory holidays and Easter Monday.


Effective December 31, 2015, BCSA no longer accepts applications or other requests via fax. Please email or use our online forms instead. Gas contractors should use Online Services and Electrical contractors should use MyConnection.


Payment Options

Payment for over-the-counter BCSA products and services can be made using Interac Debit, MasterCard, Visa, American Express, cheque and money order. Effective September 1, 2016, BCSA does not accept cash.

Report a non-compliance or safety violation

You can report an incident or hazard online or call our main telephone number with details. 

Media Inquiries


Phone: 778-396-2164 (During regular business hours)

Also see Media Releases and Publications.

Questions regarding our website

For technical issues with our website, please email