Online Services Technical Issue - Viewing Certificates

We have identified a technical issue in Online Services that has caused some users to be unable to view their certificates. We’ve made an update that should fix this issue, and we encourage you to try logging in again. If the issue persists, please contact us.  

Online Services Technical Issue - Viewing Certificates

We have identified a technical issue in Online Services that has caused some users to be unable to view their certificates. We’ve made an update that should fix this issue, and we encourage you to try logging in again. If the issue persists, please contact us.  

Vitodens 200-W gas-fired boiler recall

Recalls

This is a joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), and Viessmann Manufacturing Company Inc. The recall involves Vitodens 200-W gas-fired boiler models used for space or domestic hot water heating.

The recall states that the flue gas baffle used inside the heat exchanger assembly may become dislodged due to a mechanical fastener slipping, causing higher than normal flue gas temperatures to enter the flue gas collector and the venting system resulting in the F1 fault. The venting system may melt and cause the flue gases to escape into the house posing a risk of fire and increased carbon monoxide levels.

Viessmann Manufacturing has received 10 reports of incidents involving the boilers. Seven of these have been reported from Canada. No injuries have been reported in any of the incidents.

Read the complete recall from Health Canada.