Online Services Technical Issue - Viewing Certificates

We have identified a technical issue in Online Services that has caused some users to be unable to view their certificates. We’ve made an update that should fix this issue, and we encourage you to try logging in again. If the issue persists, please contact us.  

Online Services Technical Issue - Viewing Certificates

We have identified a technical issue in Online Services that has caused some users to be unable to view their certificates. We’ve made an update that should fix this issue, and we encourage you to try logging in again. If the issue persists, please contact us.  

Kidde recalls talking combination smoke and CO alarms

Recalls

Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Kidde have issued a joint recall for the Kidde NightHawk talking combo smoke/CO Alarm KN-COSM-IBCA and KN-COSM-ICA models.

The alarms are white, round and measure about 5 to 6 inches in diameter. "Kidde" is engraved on the front of the alarm. "Kidde", the model number and manufacture dates are printed on a label on the back of the alarm.

The alarm can fail to continue to chirp when it reaches its seven year end of life if the batteries are replaced or, for the model without a battery backup, if power is removed and then restored to the alarm. This could lead consumers to believe it is still working, which poses a risk to consumers not being alerted to a fire or carbon monoxide incident in their homes.

Consumers should immediately stop using the recalled alarms and contact Kidde directly for a free replacement alarm based on date of manufacture or a discount on a new alarm. For more information, go to Health Canada.