Contact us

For general inquiries about permits, inspections, exams, or to make a credit card payment contact:

Toll free phone


(7:00 am to 8:00 pm, Monday to Friday)

Before you call, here are the answers to some frequently asked questions.


Head office
505 - 6th Street, Suite 200
New Westminster, BC
V3L 0E1


Effective December 31 2015, BC Safety Authority will no longer process applications or other requests via fax. Please use email ( or our online forms instead. Electrical and gas contractors should use MyConnection.

For general inquiries, you can also contact your regional BC Safety Authority office.

Report a non-compliance or safety violation

If you know a company or individual is operating without a permit, or are aware of another safety violation or non-compliance, call 1-866-566-7233 with the details of your report.

If you are reporting a safety incident, please read: Report an incident.

Media Inquiries

For all media inquiries contact us during regular business hours:

Phone: 778-396-2164

For additional resources about our organization, see Media Releases and Publications.

Questions regarding our website

If you are having problems viewing a page or cannot find something on our website:


Please provide a description or screen shot of your problem if possible.