Contact us

For general inquiries about permits, inspections, exams, or to make a credit card payment contact:

Toll free phone

1-866-566-7233

(7:00 am to 8:00 pm, Monday to Friday)

Before you call, here are the answers to some frequently asked questions.

Email

contact@safetyauthority.ca

Head office
505 - 6th Street, Suite 200
New Westminster, BC
V3L 0E1

Fax

Effective December 31 2015, BC Safety Authority will no longer process applications or other requests via fax. Please use email (contact@safetyauthority.ca) or our online forms instead. Electrical and gas contractors should use MyConnection.

For general inquiries, you can also contact your regional BC Safety Authority office.

Cash transactions no longer accepted

Starting September 1, 2016, BC Safety Authority offices will no longer be accepting cash transactions. Payment for over-the-counter BCSA products and services can be made using Interac Debit, MasterCard, Visa, American Express, cheque, and money order.

Report a non-compliance or safety violation

If you know a company or individual is operating without a permit, or are aware of another safety violation or non-compliance, call 1-866-566-7233 with the details of your report.

If you are reporting a safety incident, please read: Report an incident.

Media Inquiries

For all media inquiries contact us during regular business hours:

Email: media@safetyauthority.ca
Phone: 778-396-2164

For additional resources about our organization, see Media Releases and Publications.

Questions regarding our website

If you are having problems viewing a page or cannot find something on our website:

Email: webmaster@safetyauthority.ca

Please provide a description or screen shot of your problem if possible.