Contact us

For general inquiries about permits, inspections, exams, or to make a credit card payment contact us using the methods below. Before you call, review these frequently asked questions.

In Person:

Head office
505 - 6th Street, Suite 200
New Westminster, BC
V3L 0E1

For general inquiries, you can also contact your regional BC Safety Authority office.



(7 am to 8 pm, Monday to Friday)

Upcoming Closures

All BCSA offices are closed on statutory holidays and Easter Monday. We will also be closed on December 26, 27 and January 2.


Effective December 31, 2015, BCSA no longer accepts applications or other requests via fax. Please email or use our online forms instead. Electrical and gas contractors should use MyConnection.


Payment Options

Payment for over-the-counter BCSA products and services can be made using Interac Debit, MasterCard, Visa, American Express, cheque and money order. Effective September 1, 2016, BCSA does not accept cash.

Report a non-compliance or safety violation

If you know a company or individual operating without a permit, or are aware of another safety violation or non-compliance, call 1-866-566-7233 with the details of your report.

If you are reporting a safety incident, please refer to: Report an incident.

Media Inquiries

Contact us during regular business hours:

Phone: 778-396-2164

For additional resources about our organization, see Media Releases and Publications.

Questions regarding our website

If you are having technical issues with our website, please email with a description of your problem, or a screenshot.