Contact us

For general inquiries about permits, inspections, exams, or to make a credit card payment contact:

Toll free phone


(7:00 am to 8:00 pm, Monday to Friday)

Before you call, here are the answers to some frequently asked questions.


Head office
505 - 6th Street, Suite 200
New Westminster, BC
V3L 0E1


Effective December 31 2015, BC Safety Authority will no longer process applications or other requests via fax. Please use email ( or our online forms instead. Electrical and gas contractors should use MyConnection.

For general inquiries, you can also contact your regional BC Safety Authority office.

Payment Options

Effective September 1, 2016, BCSA will no longer accept cash payments. Payment for over-the-counter BCSA products and services can be made using Interac Debit, MasterCard, Visa, American Express, cheque and money order.

Report a non-compliance or safety violation

If you know a company or individual operating without a permit, or are aware of another safety violation or non-compliance, call 1-866-566-7233 with the details of your report.

If you are reporting a safety incident, please refer to: Report an incident.

Media Inquiries

Contact us during regular business hours:

Phone: 778-396-2164

For additional resources about our organization, see Media Releases and Publications.

Questions regarding our website

If you are having problems viewing a page or cannot find something on our website:


Please provide a description or screen shot of your problem if possible.